Frequently Asked Questions

Shipping and tracking

Where do you ship?

We offer free shipping to supported destinations shown at checkout.

How long is delivery?

Processing usually takes 1–2 business days, and estimated delivery after dispatch is 7–12 days. Timing may vary by location.

How can I track my order?

If tracking is available, use the carrier link in your shipping confirmation. Updates may not appear immediately after dispatch. Email info@livoriashop.com if you need an order update.

Returns and help

Can I return an item?

Standard return requests may be made within 30 days after delivery. Email info@livoriashop.com for return instructions.

How can I contact support?

Email info@livoriashop.com with your question and order number, if applicable.