Shipping Policy
Processing times
We generally process orders within 1–2 business days after order confirmation, excluding weekends and public holidays. You'll receive an email when your order ships.
Shipping costs and estimated delivery
LIVORIA offers free shipping to supported destinations shown at checkout. The estimated delivery window is 7–12 days after dispatch. These are estimates, not guaranteed delivery dates; customs, holidays, carriers and destination may cause delays.
Tracking
If tracking is available for your shipment, use the carrier link provided in your shipping confirmation. Tracking updates may not appear immediately after dispatch. For order or delivery updates, contact info@livoriashop.com.
Missing orders
If your order appears delayed or tracking has stopped updating, please email info@livoriashop.com with your order number so we can investigate.
Returns
For our 30-day return process, email info@livoriashop.com.